Fooled into buying a RM980 'Dunhill' belt
Published on: Wednesday, September 02, 2015
Kota Kinabalu: A man was awarded the full RM980 refund by the Consumer Claims Tribunal for a belt which he purchased, convinced it was a genuine leather, only to discover it was probably an imitation after the skin peeled off two weeks later."Three months ago I bought the 'dunhill' belt in a shop named Kedai Fong Sang Yick in Centre Point. I believed it was original because of the price and it came with an original warranty card. To my dismay, after two weeks of wearing it, the skin started to peel off the surface," said Lando Lawida.He said he tried to send the belt for repair using the warranty card that came with it but was told the warranty was not valid.
ADVERTISEMENT
He attempted to repair the damaged belt himself by sewing over the peeled skin but the damage was so severe, it was beyond repair. Lando was forced to bring the matter to the tribunal after the shop owner refused to entertain his demand for the return of his money."I have a Camel brand belt and I have been using it for two years. I only paid RM200 for it. And yet it is still in mint condition, no peeled skin at all. This so-called original dunhill belt is obviously a fake," he said.The respondent was absent during the hearing. President Datuk Lawrence Thien agreed that it is obvious the belt is probably an imitation sold as an original brand and ordered the respondent to pay Lando RM980 within 14 days.In another case, a husband and wife also won their case against a resort owner in Kundasang after the tribunal ordered the respondent to return the full RM700 booking fee to the claimants. Nancy Wong and her husband booked a room in the resort for a one-night stay on Aug 31 and paid the RM700 booking fee a few months ago.
ADVERTISEMENT
However, following the June 5 earthquake that jolted Sabah and claimed 18 lives, the couple was scared that it may not be safe for them to go to Kundasang right now."We told the manager that we wanted to cancel and asked for our money back. It should not be a problem because we have friends who got their money back after they cancelled their bookings in other resorts after the earthquake.
ADVERTISEMENT
"Instead we were told that in order for us to get the money back, we need to find another customer who would take our place," she said. Thien in his ruling said while it is inaccurate to say that Kundasang is not safe, especially because the earthquake was almost three months ago, he understood the concern expressed by the claimant.Stay up-to-date by following Daily Express’s Telegram channel.
Daily Express Malaysia
