Chamber slams MasWings for delays

Labuan: Chairman of Labuan Chinese Chamber of Commerce (LCCC) Datuk Wong Kii Hii ticked-off MASWings for its "regular delays" in flights in the Labuan-KK sector.If the domestic air carrier doesn't pull up its socks and provide service befitting the island's importance as an oil and gas hub as well as an International Financial Business Centre (IBFC) it would be seen as taking advantage of its monopoly position.

Wong said some delays due to technical reasons may be unavoidable and acceptable but recently delays seem to have become the norm of the airline and this was upsetting and annoying to passengers. The real reasons for the recent frequent delays are unknown but there are speculations that if the flight did not have a 50 per cent load capacity it is put off to save operation costs and the booked passengers told to take the next flight.

"This is for the Ministry of Transport of ascertain. Labuan being an important island should have a reliable air link to Kota Kinabalu or the Island despite being a free port would lose its appeal to corporate players who wanted to set up in the island."

He further noted that most of the travellers to KK with MASWings were businessmen who had to attend meetings or submit documents and they would prefer leaving Labuan in the morning and returning by afternoon after concluding their business and without have to incur accommodation and other expenses.

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Wong went on to say MASWings presently had four outgoing flights from Labuan and four incoming from Kota Kinabalu.

The first flight was at 7.30am out of Labuan and if the flight was cancelled, the next flight out was at 3.20pm.

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"This is wide gap and there should be another flight before mid-day. It was quite pointless having most of the incoming and outgoing flights late in the afternoon or evenings, which was normally not the peak travel time."

He hoped that the airline would positively look into the complaint of the chamber if it wanted to win praise from the public.

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