TM confident of reaching broader SME customer base

Kuala Lumpur: Telekom Malaysia Bhd ™ is confident of expanding its small and medium enterprise (SME) customer base through the introduction of digital business solutions which could improve SME businesses."We believe that we would be able to reach out to more SMEs through our products and our new programme which would provide them with the right tools to improve their businesses," said Executive Vice-President Consumer and SME Imri Mokhtar.

Speaking to reporters after officiating the TM SME Bizfest 2017 seminar here today, he said there were currently about 700,000 active SMEs nationwide and close to 70 per cent of them were TM subscribers.

Themed, 'Innovate to Dominate:Go Digital', this year's TM SME Bizfest would be held in five different venues, nationwide, including the Sime Darby Convention Centre in Kuala Lumpur and the Borneo Convention Centre in Kuching, Sarawak.

Imri said close to 6,000 SMEs were expected to take part in this year's programme.

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He said the annual event was the perfect avenue for Malaysian SMEs, particularly small-office home office and, micro and small business segments, to gain business knowledge.

The event showcased the best business and information and communications technology (ICT) solutions.

It also featured talks by renowned speakers and highlighted SME success stories.

Imri said that the SME BizFest 2017 was part of TM's effort to build a smart nation by showcasing the best of digital options for SMEs to adopt and assist them in growing their businesses.

"In doing business, we want to win customers, so we have to find ways to engage with SMEs through our programmes.

"SMEs have to find ways to stay ahead of the competitors and we believe that going digital is pivotal for SME's development," added Imri.

He also said TM would launch several new products for the SME market this year such as the Webe Service and business solution applications and tools.

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"We believe that digital innovation allows for a more level playing field, enabling SMEs to increase their productivity and compete more efficiently," he said.

In conjunction with SME BizFest 2017, TM would offer a special SME BizFest Campaign promotion, which would offer SMEs a specially-designed package. – Bernama

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