Banks must change to stay competitive
Published on: Wednesday, July 12, 2017
Kuala Lumpur: Malaysian banks must constantly evolve and make necessary changes to stay competitive as more foreign banks make their way into the country, says Deputy Finance Minister Datuk Othman Aziz.He said the entry of foreign banks was unstoppable as the banking industry was undergoing constant changes with the rapid development of technology to suit the needs and demand of customers. "What's more important is, that customers' interest are taken care despite the constant changes.
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"Later on, we (ministry) do not want to hear from customers that they feel cheated by banks and so on," he told Bernama at the Hari Raya Open House organised by Malaysia Debt Ventures Bhd here today. Banks can expect greater access and flexibility in each Asean market under the Asean Banking Integration Framework.Stay up-to-date by following Daily Express’s Telegram channel.
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