Daily Express
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Customers upset with Pos Laju service

Published on: Saturday, January 04, 2014

Kota Kinabalu: Customers are disgruntled with Pos Laju here for tardy services, particularly in the delivery of consignments.

Many customers were queuing up at the Pos Laju consignments pick-up counter waiting to get their consignments being traced manually by the Pos Laju personnel.

A small sign at the entrance stated that the company's Track and Trace System was currently offline.

However, some customers were unsatisfied with Pos Laju's below par services despite having undergone a major privatisation exercise.

A customer claimed to be still waiting for a package sent via Pos Laju for three weeks. Senior officer of Pos Laju could not be contacted for comment.