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Better toilet signs at shopping mall
Published on: Tuesday, July 09, 2019
By: Sidney Skinner

The management for a shopping mall near Sembulan has improved the signs for the toilets on the premises in a bid to make it easier for first-time visitors, including international tourists, to find these amenities.

A spokesman for the company said there were a total of 119 toilet cubicles inside the building.

“These are more than enough to cater to our patrons and there is no reason why anyone should find it difficult to locate these facilities,” he said.

He was responding to a photo, posted online, of a young child easing herself in a dustbin near one of the escalators inside the mall.

The little girl is being lifted up over the receptacle by an elderly woman in a cap, who looks as if she could be from overseas.

The spokesman expressed his disappointment at this occurrence, saying that while the pair seen in the photo might be from “a different culture”, this type of behaviour was inexcusable.

“The women’s toilets are about 10 steps away from the bin and escalators in question,” he said.

“It would have taken about two seconds to reach these amenities.”

He said the mall’s Housekeeping Department quickly became aware of this irregularity because of complaints about the “strong smell” coming from the bin.

“Less than 15 minutes after the incident, our cleaners were on site and attending to this problem.”

The spokesman said this was the first time that such an impropriety had taken place inside the mall.

“The public, including our shoppers and tenants, can alert the management to any unusual, or troubling, goings-on inside the mall by filling out a form at our Information counter.

“Our staff have been instructed to take action within 15 minutes of receiving any such reports.”

A City Hall spokeswoman said the agency was aware of the online posting. 

“Our staff are liaising with the management about what transpired at the time,” she said.

“We will discuss with the company on how best to educate its shoppers on ‘the do’s-and-dont’s’ inside the mall.”

DAYANG of Putatan was dismayed to learn about the bin being treated like a toilet bowl. 

She said a friend alerted her to the indecorous behaviour inside one of Kota Kinabalu’s premiere shopping malls.

“She sent a photograph to my phone of the youngster being hoisted over the bin,” she said. 

“Shoppers can be seen eating at what looks like a fast food outlet in the background.” 

She decried the action of the child’s guardian as being both unhygienic and disrespectful towards the local public. 

Dayang wanted to know how the mall management and local authorities intended to deal with this problem. (SS)

Photo credit: Bonnie Wong (Facebook)

 



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