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Public Bank offering moratorium of up to six months
Published on: Sunday, March 22, 2020
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Kota Kinabalu: Public Bank is offering immediate moratorium of up to six months for the monthly instalment payments of loans and financing for individuals and business customers affected by Covid-19.

In addition, Public Bank Managing Director Tan Sri Tay Ah Lek said the bank will accommodate requests by the affected customers to re-structure or re-schedule their loans and financing “to assist in their cash-flow situation during this difficult time.”

“As the outbreak escalates, Public Bank will continue to be very active in providing financial relief measures to help all its customers to alleviate their financial difficulties,” he said in a statement.

Tay also said the bank is working concertedly with Bank Negara Malaysia in offering the Special Relief Facility to small-medium enterprise (SME) customers during this challenging period.

“The bank has enhanced its internal processes to facilitate faster loan approval and disbursement to assist eligible SME customers to overcome their financial constraint amid this difficult situation.

“SMEs which intend to apply for the Special Relief Facility are advised to approach any Public Bank branch for advice and assistance.”

Tay said Public Bank and Public Islamic Bank are operating as usual during the Movement Control Order (MCO) period.

“With directives under the MCO and also to fulfil its obligation as a financial services provider, Public Bank continues to operate as usual.

“The bank will ensure uninterrupted access to all its services nationwide by its customers during this containment period.”

For the safety and health of its customers and employees, he said, the bank will practise crowd containment and management measures at its branches.

“Public Bank’s online banking channels remain uninterrupted. For banking transactions, customers are advised to utilise the bank’s electronic banking, mobile banking and other online services, as part of its social distancing measures,” he said.


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