YOU MAY think bullying ends when school ends. Unfortunately, it sometimes follows us into adulthood and enters our workplaces. The difference is that, in the office or factory, it is often hidden behind polite smiles, sarcastic remarks, unfair demands, or silent exclusion.
What is workplace bullying?
Workplace bullying happens when someone repeatedly mistreats, intimidates, or humiliates another person at work. It can come from anyone — a boss, a co-worker, or even a subordinate. The key words here are “repeated” and “intentional”.
Bullying is not about a single disagreement or a one-time mistake. It is a pattern of behaviour meant to control, embarrass, or push someone out.
Common examples include:
- A supervisor who constantly shouts, criticises, or belittles you in meetings.
- A co-worker who spreads rumours or gossips to destroy your reputation.
- A team that deliberately excludes you from discussions or social gatherings.
- An employee who withholds important information so that you look incompetent.
- Unreasonable workloads or impossible deadlines given only to certain staff.
In short, bullying is about power and control, not about performance or productivity.
The hidden cost of bullying
The damage bullying causes can be serious — emotionally, mentally, and even physically. Victims may lose confidence, feel anxious, or dread coming to work. Some end up with sleepless nights, stress-related illnesses, or depression.
For organisations, the cost is also high. A toxic work culture leads to absenteeism, low morale, poor teamwork, and high staff turnover. Customers notice when employees are unhappy. Productivity and creativity drop.
Real-life scenarios
Let’s take two true-to-life examples.
Case 1: “The Silent Treatment”
Suresh, a young engineer, joined a large manufacturing firm full of enthusiasm. But his immediate supervisor never shared project updates with him. During meetings, his ideas were ignored. Later he found out the supervisor was taking credit for his work. When Suresh tried to speak up, he was told he was “too sensitive”. His motivation dropped. Only after he changed departments did his performance improve dramatically.
Case 2: “The Angry Boss”
Mei Ling, a sales executive, faced a manager who often shouted at her in front of others, calling her “useless” whenever sales were slow. The constant humiliation affected her confidence and health. A caring HR officer noticed the signs and encouraged her to file a complaint. The company took action and sent the manager for counselling and leadership training. Things improved, but it took courage to speak up.
These examples show that bullying can happen to anyone — men or women, new or experienced. The key is not to suffer in silence.
What you should do
Recognise the signs.
Don’t brush off repeated insults, unfair treatment, or exclusion as “normal office politics”. Trust your feelings. If you constantly feel anxious, fearful, or degraded, something is wrong.
Keep records.
Document every incident — date, time, what was said or done, and who was present. Emails, text messages, and screenshots can also serve as evidence. This will help you if you need to report the matter later.
Speak up early.
Sometimes the bully may not realise the harm caused. If you feel safe, talk to the person calmly and privately: “When you speak to me that way, I feel humiliated. Please stop.” Use “I” statements instead of accusations. If that fails, move to the next step.
Seek support.
Share your experience with a trusted colleague, supervisor, or HR officer. If your workplace has a grievance or whistle-blowing policy, use it. Support from others helps you stay strong.
Take care of yourself.
Bullying can drain your energy. Exercise, talk to family or friends, and do things that lift your mood. If it affects your mental health, consider seeing a counsellor or therapist.
Know your rights.
In Malaysia, the Employment (Amendment) Act 2022 now recognises sexual harassment and workplace discrimination as serious offences. Some companies also have anti-bullying policies. If internal channels fail, you can approach the Department of Labour (JTK) or the Malaysian Human Rights Commission (Suhakam) for advice.
What you should not do
Do not retaliate.
Responding with anger or gossip lowers your credibility and may worsen the situation. Stay professional.
Do not isolate yourself.
Bullies want you to feel alone. Reach out for help—silence only empowers them.
Do not quit immediately without a plan.
Leaving may give short-term relief but won’t solve the root problem. Try to address it first through the right channels. If all fails, then move on with dignity and confidence.
Do not blame yourself.
Bullying is never the victim’s fault. You deserve respect like everyone else.
How to Prevent and Avoid Bullying
A healthy workplace begins with mutual respect. Whether you are a manager or a junior staff member, you can play a role in building a positive culture.
Set the right tone.
Greet people, show appreciation, and give feedback kindly. A simple “thank you” or “good job” can change someone’s day.
Be aware of your own behaviour.
Sometimes what we think is “joking” may hurt others. If someone looks uncomfortable, stop and apologise.
Support each other.
When you witness bullying, don’t stay silent. Offer support to the person targeted. Report serious cases to HR. Silence can be seen as approval.
Encourage open communication.
Team leaders should create a safe space where staff can express opinions without fear.
Train and educate.
Employers should conduct regular workshops on communication, emotional intelligence, and conflict management. Knowledge creates awareness and empathy.
A Word to Managers and Supervisors
Leadership is not about power; it is about responsibility. People perform better under encouragement, not fear. A good leader listens, guides, and inspires. If you lead with kindness and fairness, you will earn loyalty and respect — not fear.
A final thought
Work takes up a large part of our lives. Everyone deserves a workplace where they can grow, contribute, and feel safe. Bullying destroys that sense of belonging. Whether you are the victim, the witness, or the leader, remember — you have the power to make a difference.
If you see something wrong, speak up. If you are bullied, reach out. If you are a leader, set the example. Together, we can build workplaces that are not only productive but also kind, respectful, and human.
As one wise saying goes, “Be the reason someone feels valued today — not the reason they dread tomorrow.”
Note: If you have a suggestion, send it to krishnankanapathy@yahoo.com.
