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Shell Malaysia partners with Lim Tayar to elevate services at Shell
Published on: Wednesday, September 27, 2023
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Shell Malaysia partners with Lim Tayar to elevate services at Shell
From the left: Seow Lee Ming, General Manager Shell Mobility Malaysia and Clement Lim, Joint Managing Director, Lim Tayar during the strategic collaboration signing ceremony at Menara Shell, KL.
Shell Malaysia is pleased to unveil a transformative collaboration with Lim Tayar, a leading independent car servicing provider in Malaysia, setting the stage for an exciting chapter that brings about an enriched experience for vehicle owners seeking top-tier servicing solutions.

This collaboration is set to bring an elevated experience that enables vehicle owners to get their vehicles serviced using only genuine, high-quality parts and Shell engine lubricants.

Customers can entrust their vehicles to a team of professionals who have undergone rigorous training and certification of Sijil Kemahiran Malaysia (SKM) Level 3.

This ensures that all vehicle maintenance adheres to the highest quality standards.

From the left: Lucy Loo, Convenience Retailing Shell Malaysia, Seow Lee Ming, General Manager Shell Mobility Malaysia, Clement Lim and Melissa Lim, Joint Managing Director, Lim Tayar at the newly launched Lim Tayar operated Shell Helix Service Centre in Jalan 222, Petaling Jaya. 

The comprehensive services offered to customers include a complimentary 17-point vehicle inspection.

The meticulous inspection spans across interim and full servicing aspects, encompassing critical elements like brake fluid exchange, spark plug replacement, battery renewal, tyre substitution, transmission fluid assessment, and a host of other essential evaluations.

"At Shell, we are constantly looking at ways to expand our range of services to bring more value to our customers.

The collaboration was forged as we see a huge potential to give customers better and higher quality car maintenance services and other vehicle needs at Shell” said Seow Lee Ming,General Manager of Shell Mobility, Malaysia.

Lee Ming expressed confidence in the collaboration’s momentum, stating, "We are committed to serving more customers in the Klang Valley and soon expanding nationwide.

Our goal is to expand our footprint to total of 30 Lim Tayar-operated Shell Helix Service Centres by 2025, ensuring quality services are accessible to more Malaysians”.

During the signing ceremony, Clement Lim, Joint Managing Director of CKL Group of Companies shared “Partnerships have been part of the DNA of the Lim Tayar brand, and this partnership with Shell has solidified the status of Lim Tayar being able to constantly evolve and stay relevant to our customers.

From the left: Lim Pek Wan, Mobility Lubricants Category Manager Shell Malaysia, Lucy Loo, Convenience Retailing Shell Malaysia, Seow Lee Ming, General Manager Shell Mobility Malaysia, Clement Lim and Melissa Lim, Joint Managing Director, Lim Tayar, and Ryan Liew, Vehicle Servicing Manager Shell Malaysia presenting the variety of Shell Helix lubricants available at Lim Tayar operated Shell Helix Service Centre

Customers can now have the convenience to purchase a wide selection of tyres in addition to the Shell lubricants at these stores”.

Through this strategic business partnership collaboration, Shell and Lim Tayar have already established 5 Shell Helix Service Centres within the Klang Valley region, with the first launching in Shell Bangi 1 and followed by Shell Jalan 222 Petaling Jaya, Shell Jalan Cheras BT 12 1/2, Shell Jalan Cheras Batu 4 and Shell Bandar Sri Damansara 3.

Malaysians can anticipate the opening of another 5 new outlets by the end of this year, located at Jalan Gasing PJ, SH Persiaran Sultan Ibrahim, Shell Shah Alam Seksyen 16, Shell Jalan Ampang KL Bound and Shell Salak South.

In conjunction with this launch, Shell and Lim Tayar will be rewarding customers with exclusive package deals.

On top of that, for the first 7 days of a new outlet opening, every first 5 customers daily, will enjoy “Buy 1, Free 1” offer on selected tyres.

For more information about the Lim Tayar-operated Shell Helix Service Centre, visit https://www.shell.com.my/motorists/inside-our-stations/shell-helix-oil-change.html

 

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