Phoong, Aruldoss and Tan with others at the grand opening.
KOTA KINABALU: Your home is now closer than ever. Residents here can now rejoice as Harvey Norman – the leading household name in Malaysia – opens its doors at Suria Sabah Shopping Mall.
The new Suria Sabah Superstore promises a comfortable, conducive, and immersive shopping environment, as Harvey Norman brings its wide range of electrical appliances, IT and mobile devices, furniture, and bedding products right to their doorstep.
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This significant milestone officially marks the brand’s entry into Sabah, with a vision of establishing 80 stores nationwide by 2028. The Grand Opening of the store was attended by Industrial Development and Entrepreneurship Minister Phoong Jin Zhe.
To cater to the consumers’ ever-changing shopping behaviour and busy lifestyles, Harvey Norman is dedicated to empower Sabahans with its seamless omni-channel shopping experience.
"At Harvey Norman, we understand the needs of our customers and strive to bring convenience right to their doorstep," said Harvey Norman Asia Managing Director Kenneth Aruldoss.
"We are setting out to further cement and enlarge the brand's footprint in the country! With this new opening, gone are the days when our Sabahan friends would have to fly to West Malaysia to purchase from Harvey Norman. Now they can purchase their products directly from our Suria Sabah Superstore.”
Kenneth Aruldoss further added that Harvey Norman is committed to being conveniently accessible to customers, with the inclusion of a plethora of services such as product exchange and easy payment options for Kota Kinabalu residents.
These include payment flexibility with options such as 0% interest instalments for up to 36 months on all major banks’ credit cards. For the non-credit card holders, there are many other services available as well such as AEON Credit, eWallet payments (e.g. GrabPay, Boost) and Buy Now Pay Later (BNPL) options (e.g. LatitudePay).
“In this modern day and age, people are becoming more discerning and will seek out products that enhance their quality of life.
“The demand for high-quality electrical appliances, IT and mobile devices, furniture and bedding products are on the rise, and Harvey Norman’s foray into East Malaysia proves to be an opportune and timely one.
“With their extensive range of products, I believe it will bring about positive changes in the industry and enhance Sabahans’ way of life,” said Phoong.
Harvey Norman has been renowned for providing an unparalleled retail experience since 2003, with a keen understanding of the importance of convenience and accessibility.
Residents here can also look forward to the friendly and knowledgeable experts at Harvey Norman who are trained to assist customers in their purchasing journey in making recommendations based on their needs.
“We are absolutely thrilled for Suria Sabah to be the destination of choice for Harvey Norman's first store in Sabah. We believe we can deliver the best shopping experience to our esteemed shoppers with Harvey
Norman’s extensive range of the latest mobile devices, high-tech electrical appliances, trendy furniture, and more,” says Makamewah Sdn Bhd Managing Director Tan Koon Yee.
Aside from having the biggest range of large screen TVs with exclusive models in Sabah, customers can also find a comprehensive range of laptops and smartphones on display at Harvey Norman Suria Sabah Superstore.
Besides a wide selection of sofa and dining sets, there will also be an extensive range of recliners from locally assembled options to world renowned brands like IMG, La-Z-Boy and Stressless. For bedding, residents of Kota Kinabalu can choose from over 60 top mattress and bed frame brands including Sealy and Serta. All in all, residents can now easily access the most current product innovations and advancements from leading brands, all under one roof.
With Harvey Norman's presence in Sabah, customers can also "Shop with Confidence," knowing they have access to high-quality options from the very best brands, complemented by an array of customer-centric initiatives such as price guarantees, same-day delivery, product care options and a 14-day exchange.
All these are aimed at ultimately benefiting Sabah customers who shop at Harvey Norman with unparalleled ease of payment, convenience, and most importantly, peace of mind. This reflects the brand's dedication to being more than just a store, but a trusted partner in creating the perfect home environment for the residents of Kota Kinabalu.
To celebrate this momentous occasion, Harvey Norman has planned exciting activities during the official launch weekend from Sept 29-Oct 1.
Customers who spend any amount at the store will receive a free 360° Cam Session and experience the thrill of 360-degree interaction with the spinning camera. By spending a minimum of RM300, customers can guarantee to win attractive prizes including vouchers and collectables, adding to the excitement of the grand opening celebrations.
To make things even more electrifying, customers who spend a minimum of RM300 are also entitled to participate in the RM1 Lucky Draw where lucky customers will stand a chance to purchase selected desirable items such as large screen TV, smart watches, recliners and more for just RM1!.
Harvey Norman is heightening its footprint in Malaysia to be the preferred neighbourhood retailer, and the grand opening of its Sabah store reaffirms its commitment to making homes even more comfortable and inviting.
Whether you are looking for the latest electrical appliances and gadgets, stylish furniture, or cosy bedding, Harvey Norman has it all and more!
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For more information regarding Harvey Norman’s Suria Sabah Superstore’s Grand Opening, visit
Harvey Norman Malaysia Facebook page.