Angkasa selects Unisys software to enhance client experience
Published on: Thursday, June 29, 2017
Kuala Lumpur: Unisys solution strengthens Angkasa's position as leading provider of financial services for Malaysia's cooperatives movement.Angkasa is the leading body of Malaysia's co-operative movement representing 13,428 co-operatives (social organisations owned and managed by its members). In that role, Angkasa provides a salary deduction service for salaried employees, credit co-operatives, financial institutions and other business organisations through an efficient, systematic and secure deduction channel.
ADVERTISEMENT
The computerised system allows government payroll offices or other employers to effectively and efficiently process monthly salary deductions, while enabling more than 3.5 million co-operatives members nationwide to pay their loan instalments, insurance policies, trustees accounts, recreational club memberships and workers union subscription fees.Delivery of fast, efficient salary-deduction and payment services through the Unisys software solution is key to Angkasa's strategy for member retention and customer satisfaction.Angkasa President Dato' Hj Abdul Fattah said, "Angkasa's salary deduction service is crucial to the organisation and our members. We rely on the high reliability, scalability and security of the Unisys operating platform to deliver an efficient payment service to our members, and it has become central to our IT infrastructure-modernisation strategy. In addition, innovative Unisys ClearPath Forward software tools are crucial for creating new online channels for service delivery to our co-operative members." Angkasa will use Unisys ClearPath Forward(TM) to develop new channels for serving customers through the web and mobile devices and deliver continuous availability for the salary-deduction service.
ADVERTISEMENT
Providing unsurpassed security, the Unisys ClearPath Forward environments are the only ones on the market in which user data has never been forcibly extracted.Upgrading the IT infrastructure is a key part of Angkasa's digital transformation of the organisation's two data centres into software-defined facilities.
ADVERTISEMENT
Under the agreement, Unisys will create new development and disaster recovery environments, and replace manual backup processes with automated data replication between the sites to reduce recovery time significantly."Unisys enables Angkasa to retain and expand its member base and provide an optimal user experience for constituents and their customers," said Richard Parker, vice president, financial services, Unisys Asia Pacific. Stay up-to-date by following Daily Express’s Telegram channel.
Daily Express Malaysia
