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Kota Kinabalu: Tourism, Culture and Environment Minister Datuk Christina Liew has advised the public to “do their homework” before making hotel reservations following a complaint about irregular check-in and check-out times.

She said prospective hotel guests should know the hotel’s terms and policies on check-ins and check-outs.

“Find out about it (the terms and conditions) first to see whether it suits your needs or not,” she told a press conference after officiating the Food and Hospitality Malaysia (FHM) Borneo Edition and the 24th Sabah Hospitality Fiesta at the Sabah International Convention Centre (SICC), here, on Thursday.

She said if the terms do not meet the potential guests’ requirements, they might be able to negotiate with the hotel to adjust the flexibility of the check-in and check-out times.