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SANDAKAN: The Sabah Consumer Claims Tribunal (TTPM) awarded RM4,196.46 in compensation to a claimant for car rental, initial car servicing, and three missing items from their vehicle.

The award was read by TTPM Sabah President Larina Wong Shiao Yee after both parties agreed to the payment during a virtual tribunal session at the Domestic Trade and Cost of Living Ministry office in Sandakan.

The claimant, a doctor transferred from Peninsular Malaysia to Sandakan, had shipped their car by sea in November.

However, the vessel caught fire in December, delaying the car’s arrival until early May. The claimant had to rent a car for three months and later discovered missing items in the vehicle.

The shipping agent agreed to pay 80 percent of the rental costs, full servicing charges, and for the lost items. They were given 14 days to make the payment.