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KOTA KINABALU: A group of South Korean tourists had a troubling experience when two of them became trapped in a lift during a recent fire at The Shore condominium.

One tourist claimed they were resting on the 19th floor when they noticed the smell of smoke and ashes outside the balcony, but no fire alarm was heard at the time.

They decided to take the lift after seeing light smoke in the hallway, unaware of the fire’s severity, as no emergency bell had sounded.

The lift stopped suddenly on the fifth floor as the alarm finally activated, leaving the two inside for nearly an hour before being rescued by an engineer.

The group had contacted the South Korean consulate for help, and while no injuries were reported, the incident has prompted concern about the building’s emergency response system.